FAQs
care instructions
can you burn your pillar candles?
yes. whether you want to admire them on your vanity table or burn them. please place candles on a plate or tray to ensure it doesn't spill over. please burn all candles within sight.
do not use decorative tray that comes with the set to burn candles.
shipping
how do we pack your pieces to ensure they arrive safe?
a lot of time and care goes into packing each pieces. every item is protectively wrapped in both bubble wrap and tissue paper which is tightly packed into a box. we have never had any issues with breakages.
returns
what if my piece arrives broken?
in the unlikely event any of your pieces arrive broken or damaged please email sianamadison@outlook.com with pictures. a confirmation email will be sent to you and your piece will be replaced.
refunds
as a small startup business we do not do refunds at this stage of our journey but we truly appreciate your support!